Last updated: August 10, 2026
This policy explains how clients can cancel a one-time project engagement or an ongoing/recurring retainer with Sweetface Global Inc.
You may cancel a project at any time by notifying us in writing at info@sweetfaceglobal.com. Cancellation terms follow our Refund Policy: work already completed is non-refundable, and any remaining deposit is refunded on a prorated basis.
For ongoing media operations or retainer-based services billed on a recurring schedule (e.g., monthly), you may cancel at any time by providing at least 14 days' written notice before your next billing date. Cancellation stops future billing; it does not refund the current billing period once work for that period has begun.
We reserve the right to pause or terminate an engagement if payment is significantly overdue, or if required client input (approvals, assets, feedback) is not provided within a reasonable time. We will notify you before taking this step.
Email info@sweetfaceglobal.com with your name, project or retainer name, and desired cancellation date. We will confirm cancellation and any applicable final invoice or refund within 5 business days.
Sweetface Global Inc.
211 W 19th St Ste 103, Cheyenne, WY 82001
Email: info@sweetfaceglobal.com
Phone: (229) 234-8450
Sweetface Global